At first, adding another provider can feel like the obvious solution. You enter a new market and find a local accounting firm. Your team grows, so you add a payroll provider. Transactions increase, so you introduce a new finance system.
The problem comes when those solutions need to work together. Different systems, processes, reporting formats and points of contact can make it increasingly difficult to keep everything aligned. Before long, someone on your team is spending valuable time connecting the pieces rather than focusing on the business itself.
Routine tasks such as bank reconciliations and data transfers can become increasingly manual, while reports may need to be checked and reconciled across different systems. When it is time to close the books, these inconsistencies can make it harder to get a clear and complete picture of the business.
Three questions to ask as you grow:
1. How much time are we spending managing providers? Consider the internal time spent coordinating, following up and resolving issues.
2. Can we see the full picture? Can you access consistent, detailed financial information without pulling together multiple systems and reports?
3. Where is manual work holding us back? Look at the processes your team repeats every month. These can often reveal opportunities to redesign or automate the way work gets done.